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Our views 14 August 2026

Engage. Challenge. Escalate. Holding companies to account on workplace culture

5 min read

Poor workplace culture rarely stays hidden for long. When employees feel unable to speak up, small concerns can grow into larger problems, leading to legal challenges, operational disruption, reputational damage and financial losses. Conversely, organisations where people feel heard and supported are often better placed to manage risk and adapt to change.

For investors, workplace culture can therefore offer a valuable window into how well a company is governed, how effectively it retains talent and whether it is positioned to create long-term value.

Since 2020, Royal London Asset Management's workforce engagement programme has focused on understanding what good workplace culture looks like and how boards can ensure employee perspectives influence decision-making. More recently, our focus has expanded to how companies prevent and respond to harassment, bullying, discrimination and other forms of misconduct.

These are not simply workforce issues; they are governance issues that reveal whether a company can identify risks early and respond effectively when concerns arise

We believe these are not simply workforce issues; they are governance issues that reveal whether a company can identify risks early and respond effectively when concerns arise. This builds on our wider work to amplify employee voices in the boardroom and translate workforce feedback into meaningful board-level action.

The introduction of UK legislation in October 2024 – requiring employers to take proactive steps to prevent workplace sexual harassment – reinforced the importance of these issues. While the legislation applies only in the UK, we believe the underlying principles are relevant globally. In 2025, we expanded our engagement programme, asking companies to improve transparency around workplace culture, whistleblowing mechanisms and how workforce concerns are monitored and managed over time.

Our engagements with Siemens, SAP, DHL and BYD demonstrate how we assess these issues and how engagement outcomes can influence our voting decisions.

CASE STUDY

Siemens: Constructive engagement and transparency

  • Sector: Technology
  • Location: Germany

Siemens shows us how constructive engagement can improve investor understanding of workforce-related risks.

Ahead of the company's annual general meeting (AGM), we engaged on workforce culture metrics, whistleblowing transparency and the relationship between health and safety outcomes and executive remuneration. We also sought clarification regarding an increase in reported fatalities and a decline in its inclusion-level score.

The company provided detailed explanations that helped place the reported figures in context. Siemens explained that the increase in fatalities largely reflected changes linked to new reporting requirements and historic occupational disease cases, rather than a deterioration in current safety performance. Injury-related fatalities have remained low and stable in recent years. The company also clarified that its inclusion score remained close to target and did not indicate a significant decline in workplace culture.

While we continue to encourage greater transparency around whistleblowing disclosures and stronger links between workforce outcomes and remuneration oversight, the engagement provided sufficient reassurance.

Action: As a result, we voted for the relevant AGM resolutions while maintaining dialogue on areas where further progress could be made.

CASE STUDY

SAP: Progress, but important disclosure gaps remain

  • Sector: Application software
  • Location: Germany

Our engagement with SAP highlighted a different challenge. The company has made positive progress in recent years by increasing disclosure around policy violations investigation volumes and reporting channels, which we welcomed.

However, SAP confirmed that it does not currently plan to disclose substantiated policy violations, aggregated investigation outcomes or indicators relating to employee confidence in speaking up. The company also indicated that it does not intend to publish responses to survey questions relating to reporting concerns or retaliation.

While reporting volumes are useful, they do not demonstrate whether misconduct is being addressed consistently or whether employees trust the process. We believe additional disclosure would provide important insight into the effectiveness of SAP's culture and compliance framework.

Action: We therefore maintained our abstain vote on the ratification of management and supervisory board actions while continuing engagement ahead of future reporting cycles.

CASE STUDY

DHL: Disclosure versus accountability

  • Sector: Logistics
  • Location: Germany

Our engagement with DHL centred on similar themes. The company highlighted its compliance with European Sustainability Reporting Standards and its existing disclosures on employee feedback, whistleblowing mechanisms and workplace incidents.

We welcomed the company's willingness to engage and the disclosures it already provides. However, several of our key requests remain outstanding. DHL does not currently disclose investigation outcomes, substantiation rates or quantitative indicators relating to employee confidence in reporting concerns. Nor has it indicated plans to improve the comparability of misconduct reporting across jurisdictions.

This illustrates a wider challenge for investors. Compliance with reporting requirements is important, but it does not always provide sufficient insight into how culture-related risks are being managed in practice.

Action: We therefore maintained our abstain vote on the ratification of management and supervisory board actions while continuing dialogue with the company.

CASE STUDY

BYD: Escalation where engagement falls short

  • Sector: Automobiles
  • Location: China

Over several years, we sought engagement with the company regarding whistleblower protections, reporting channels and broader workplace culture disclosures. Despite repeated attempts, we did not receive a response.

The lack of engagement became increasingly concerning as workforce-related controversies emerged, including allegations relating to labour practices at overseas construction sites. In our view, these developments increased the importance of robust disclosure around whistleblowing arrangements, workforce oversight and governance processes.

Without meaningful engagement or improved transparency, investors have limited ability to assess how workforce risks are identified and addressed. We therefore escalated our voting approach.

Action: In 2025, we voted against the annual report and accounts. After further progress failed to materialise, we escalated again in 2026 by voting against both the directors' report and annual report items.

These four engagements illustrate how we apply a consistent stewardship framework while recognising that companies are at different stages of their journey. Where companies engage constructively and provide meaningful disclosure, this can support our confidence as investors. Where transparency remains limited, engagement does not progress and concerns increase – we are prepared to escalate our voting response.

Workplace culture is not simply a social issue. It is a governance issue that can influence talent retention, operational resilience, reputation and long-term shareholder value.

Workplace culture is not simply a social issue. It is a governance issue that can influence talent retention, operational resilience, reputation and long-term shareholder value. As expectations and reporting standards evolve, we will continue to engage with companies, encourage greater transparency and use our voting rights to promote accountability where it matters most.

Royal London Asset Management engages with companies as part of its responsible investment and stewardship strategy, aiming to drive long-term value for clients while promoting sustainable business practices. 

Our voting, engagement and advocacy activities are designed to be pragmatic, informed by research, evolving market insights and local best practice, and aligned with the long-term interests of our clients. These activities aim to enhance the value and integrity of our investment decisions. 

Please note that voting and engagement practices may not apply uniformly across all Royal London Asset Management funds or strategies, as each has distinct investment objectives. Please refer to the investment documents for specific details. 

For professional investors and qualified investors only. This material is not suitable for a retail audience. This is a financial promotion and is not investment advice. Past performance is not a guide to future performance. The value of investments and any income from them may go down as well as up and is not guaranteed. Investors may not get back the amount invested.

Reference to any security is for information purposes only and should not be considered a recommendation to buy or sell. Portfolio characteristics and holdings are subject to change without notice. The views expressed are those of the author at the date of publication unless otherwise indicated, which are subject to change, and is not investment advice. Forward looking statements are subject to certain risks and uncertainties. Actual outcomes may be materially different from those expressed or implied. 

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